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If you have any questions or need assistance, feel free to contact us. Just fill in the form below and we’ll get back to you as soon as possible. Alternatively you can go have a look at our FAQ’s.

E-Cigarettes | FAQ

Everyone is different and requires a different device. The majority of new vapers start with a device off the EVOLVE range (like the ICARE MINI) and they’re happy with their setup or upgrade in future. It’s definitely better to start small, see if you enjoy the idea of vaping and upgrade if it’s something for you.

You can expect your 18650 to last around approx 300 charges, provided that the battery is cared for properly.

If you follow instructions and use safe hardware (like regulated devices) you’re completely safe. 18650 batteries (like any other batteries) shouldn’t be carried around loose in pocket with metal objects because they can cause shorts which can be dangerous. We recommend battery travel case, sleeve or simply keep batteries inside your device. All recorded cases of “vape mod exploding” are actually cases of loose batteries due to the incorrect batteries used or people trying certain “DIY” applications beyond a device’s intended use and never the actual device exploding.

Most commonly users get confused by the system of turning the device on and off by multiple clicks of the firing button. Otherwise, it is generally because the coil has passed its life span and isn’t working to the capacity that it should be. Another common problem is over-tightening; which can cause the firing pin to be pushed down and requires re setting.

Some tanks need to be unscrewed from the device, then after flipping it upside down you can unscrew the base and pour e-liquid into the tank compartment, avoiding the middle pipe/chimney. Some tanks have a top part which can be unscrewed (known as top-fill tanks) and you simply pour it from the top. Some tanks introduced “side-fill” where you can slide the sleeve off a little and it reveals a side filling port. Check the instruction manual provided with your tank if you’re not sure or visit any EVOLUTION VAPE STORE. Even if hardware wasn’t bought from us we are more than happy to help you with any problems.

Some vape mods have user-replaceable 18650 batteries that are as easy to replace as remote batteries. Units with battery cells sealed in need to be replaced when you notice performance drop – usually around between 6-12 months of regular usage. An 18650 battery will last around 300 charges again depending on battery care.

E-Juice | FAQ

Some tanks need to be unscrewed from the device, then after flipping it upside down you can unscrew the base and pour e-liquid into the tank compartment, avoiding the middle pipe/chimney. Some tanks have a top part which can be unscrewed (known as top-fill tanks) and you simply pour it from the top. Some tanks introduced “side-fill” where you can slide the sleeve off a little and it reveals a side filling port. Check the instruction manual provided with your tank if you’re not sure or visit any EVOLUTION VAPE STORE. Even if hardware wasn’t bought from us we are more than happy to help you with any problems.

Depends on the usage, for a 20-a-day smoker it should last 30 days.

Everyone is different and looks for different things with vaping so its best to try a few strengths at a store before purchase, but the rule of thumb for vape pens is:

  • 30+ cig a day smoker – choose a nicotine strength of 24mg/ml
  • 20-25 cig a day smoker – choose a nicotine strength of 18mg/ml
  • 10-20 cig a day smoker – choose a nicotine strength of 9/12mg/ml
  • Less than 10 cig a day smoker – choose a nicotine strength of 0/3/6mg/ml
  • Non-smokers – choose a nicotine strength of 0mg/ml

In most cases we find that it is either that the coil needs to be changed as its reaching the end of its lifespan or has become flooded from either over priming or inhaling on the device too hard. Another issue can be that a crack or fracture has occurred in the tank which means the liquid is expelled here.

Vaping | FAQ

Vaping is a term used to describe act of using electronic cigarette. A small metal coil heats up wicking material (usually cotton) which is soaked in an e-liquid. Heating up the e-liquid causes it to boil. The boiling liquid creates a vapour steam which users inhale through mouthpiece to emulate act of smoking.

There are two different types of vaping. One uses low power devices (like pens or cig-a-like) and liquid blend made primarily (60%+) out of PG (propelyne glycol). Most devices in this range are mouth to lung systems where you draw vapour in your mouth first, then inhale it like a tobacco cigarette. This style of vaping is usually associated with people trying to quit smoking.

Sub-ohm vaping, power vaping or volume vaping uses bigger and more powerful battery packs and needs high-VG e-liquids. In sub-ohm vaping, nicotine is not so important because it’s more about great flavor and plumes of vapour. The majority of sub-ohm setups are designated for direct lung inhale, just like Shisha.

Everyone is different and requires a different device. The majority of new vapers start with a device off the EVOLVE range (like the ICARE MINI) and they’re happy with their setup or upgrade in future. It’s definitely better to start small, see if you enjoy the idea of vaping and upgrade if it’s something for you.

E-cigarettes have been used as a quit-smoking aid but the only person who can make you quit is yourself. You can help yourself by using an e-cig to ease cravings, but you need to have the will to quit, otherwise no device/chemical/medication/method will do it for you.

Tobacco cigarettes contain hundreds of added chemicals which have been proved to cause cancer and health issues. E-cigarettes don’t produce tar or carbon monoxide. On top of that you’re inhaling vapour instead of combusted plant matter, chemicals and paper. Common sense will tell you that they’re definitely better (and public health of England agree claiming they’re AT LEAST 95% less dangerous than tobacco cigarettes).

Vaping doesn’t leave a lingering smell, causes less harm to your body, is more socially acceptable comparing to tobacco cigarettes and primarily it’s your route to a tobacco-free lifestyle. Vaping (no nicotine liquids) is also very popular among people trying to cut back on snacks/sweets and provides a great oral fixation tool for people biting nails.

Vaping can be between 50-90% cheaper than smoking tobacco cigarettes. For example; a 20-a-day smoker using a ICARE MINI and EVOLUTION VAPE 60 ml E-Liquids is looking at  R10 daily running cost.

Depends on the usage, for a 20-a-day smoker it should last 30 days.

Everyone is different and looks for different things with vaping so its best to try a few strengths at a store before purchase, but the rule of thumb for vape pens is:

  • 30+ cig a day smoker – choose a nicotine strength of 24mg/ml
  • 20-25 cig a day smoker – choose a nicotine strength of 18mg/ml
  • 10-20 cig a day smoker – choose a nicotine strength of 9/12mg/ml
  • Less than 10 cig a day smoker – choose a nicotine strength of 0/3/6mg/ml
  • Non-smokers – choose a nicotine strength of 0mg/ml
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